- Storage: All pies are stored in a frozen state in our secure, temperature-controlled facilities. This is to preserve the freshness and extend the shelf life of our products.
- Packaging: Each pie is packaged while still frozen, using materials that maintain temperature integrity and protect the product during transit.
- Shipping and Transit: Pies are shipped in a frozen state and are managed to thaw naturally during transit. This controlled thawing process is critical to ensure the pies are ready to consume upon arrival.
- Shelf Life Post-Thaw: Once thawed, the pies have a shelf life of 21 days. We strongly suggest that customers consume the pies within this timeframe to experience them at their highest freshness and quality.
- Handling Instructions: When you receive it, customers should make sure that the pies are stored at room temperature in a dry environment, away from direct sunlight and heat sources.
- Best By Date Notification: Retailers are responsible for adding a date code, ensuring that you are informed of the time frame in which the pies should be consumed for optimal taste and quality.
